Privacy Policy – How We Handle Your Information

Welcome to the Privacy Policy of tivrapay.org, an independent educational website that publishes guides about the TivraPay app.

• This policy covers this website only. It does not cover the TivraPay app itself or how the app handles your data.
• This website does not handle payments. We never ask for your UPI PIN, OTP, passwords, or bank details.

By using this website, you agree to the practices described here.

• Information you give us voluntarily: If you contact us through the Contact Us page, we receive your name, email address, and your message. We use this only to reply to you.
• Automatic technical information: Our servers record basic details when a page loads – device type, browser name, operating system, pages visited, time spent, and a rough country-level location from your IP address. This data is aggregated and does not identify you personally.
• Cookie information: We use small text files called cookies to remember basic preferences and understand how readers use the site.

We do not collect your mobile number, bank account, UPI ID, or any financial information. This website has no login system or registration form.

• To respond to your queries: Contact messages are used to answer your questions and document scam reports.
• To improve our content: Aggregated reading patterns show us which guides help people.
• To keep the site secure: Technical logs help us detect attacks and abuse.
• To understand our audience: Country and device statistics help us optimise for Indian users on Android.

We do not sell, rent, or trade your personal information with anyone, ever.

• Basic functionality: Remembering preferences so pages feel consistent.
• Anonymous analytics: Understanding which sections readers find useful. This data is aggregated – we cannot see "who" visited.

How to control cookies: Block or delete cookies in your browser settings. On Android: Settings > Privacy. Blocking cookies will not stop the site from working.

• Telegram: Our community channel is operated by Telegram under their own privacy policy.
• Google Fonts: We load the Poppins font from Google's servers, which may record a standard request log.
• UPI and bank apps: Transactions inside the TivraPay app are handled by your bank and the UPI network – never by this website.

When you leave tivrapay.org, this Privacy Policy no longer applies.

• Website service providers: Hosting and analytics companies that help run the site may process technical logs under confidentiality obligations.
• Legal requirements: If a court or law enforcement agency legally requires records, we will comply as required by Indian law.
• Scam documentation: Scam details (website names, group names) may be published in our guides – but never your personal contact information.

• Encrypted connection: This website is served over HTTPS.
• Minimal data: The less we collect, the less there is to protect.
• Access control: Only the editorial team can access contact messages and logs.
• Regular reviews: Security practices are reviewed monthly.

• Contact messages: Deleted within 12 months of conversation ending, unless a scam report needs documentation.
• Technical logs: Aggregated analytics retained up to 26 months. Raw logs rotated automatically.
• Cookies: Most expire within 30 days; session-based ones vanish when you close your browser.

• Access: Ask us what information we hold about you
• Correction: Ask us to fix incomplete or inaccurate details
• Deletion: Ask us to erase your information
• Objection: Object to any processing you consider unnecessary
• Withdraw consent: Stop using the site or disable cookies at any time

To exercise any right, contact us through the Contact Us page with the subject "Privacy Request". We respond within 30 days. We will never ask for your OTP or UPI PIN to verify a request.

This website is intended for adults aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has sent us information, tell us through the Contact page and we will delete it.

When you register, trade, or withdraw inside the TivraPay app, you are sharing data with the app's developers and your bank – not with this website. We are an independent guide. We do not receive your app account details, trade history, or wallet balance.

For questions about how the app handles your data, use the in-app support chat.

When we make a significant change, we update the "Last Updated" date at the top. Continuing to use the site means you accept the updated policy.

Version history:

• v1.0 (25 September 2026): Original privacy policy published with website launch

Questions about this policy are welcome. Use the Contact Us page with the subject "Privacy Request". We aim to reply within 30 days.